Description
The primary duties of this position include, but are not limited to: Mechanical Engineering Design, Drafting & Documentation.

Requirements

• Direct and participate in the preparation of engineering design detail, assembly and fabrication drawings from three-dimension solid model design layouts.
• Create three-dimensional solid model design layouts.
• Revise existing engineering drawings per Engineering Change
• Request/Notification (ECR/N) and Document Change Request/Notification (DCR/N).
• Check engineering drawings for accuracy and completeness
• Perform any other required department tasks that may be assigned on an as-needed basis.

Knowledge, Skills and Abilities

• Knowledge of fluidics; hydraulics systems, fluid dynamics, pumps, and valves is highly desirable. Familiarity with precision mechanical systems and high accuracy motion control is required.
• Good computer skills in CAD programs for mechanical design, preferably SolidWorks.
• Ability to work efficiently on multiple design assignments simultaneously.
• Willingness to learn more advance engineering concepts and share knowledge with others.
• Ability to work autonomously or in small teams, defining and meeting long-term project goals without extensive supervision.
• Computer proficiency with Microsoft Office Products including Word and Excel.

Education

• Minimum: A two-year technical degree in Engineering Technology (or similar) with practical work experience.

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account
• Life Insurance
• 401K with company match
• Paid vacation and holidays
• Education Reimbursement
• Fitness room with showers on-site

• Job Type: Regular
• Job Status: Full Time
• Travel: Occasional to customer sites
• Minimum Degree:A two-year technical degree in Engineering Technology (or similar)
• Pay Type: Salary

Description
The primary duties of this position include, but are not limited to: Mechanical Engineering Design, Drafting & Documentation.

Requirements

• Direct and participate in the preparation of engineering design detail, assembly and fabrication drawings (including Excel part lists) from three-dimension solid model design layouts.
• Create three-dimensional solid model design layouts.
• Revise existing engineering drawings per Engineering Change
• Request/Notification (ECR/N) and Document Change Request/Notification (DCR/N).
• Check engineering drawings for accuracy and completeness
• Perform any other required department tasks that may be assigned on an as-needed basis.

Knowledge, Skills and Abilities

• Demonstrated ability in the application of general drafting practice.
• Training and demonstrated ability to apply Geometric Dimensioning and Tolerancing (GD&T) to engineering drawings per ASME Y14.5.
• Strong computer skills are required, especially in CAD programs for mechanical design. Proficiency with SOLIDWORKS is required.
• Computer proficiency with Microsoft Office Products including Word and Excel is desirable.

Education

• Minimum: A two-year technical degree in Engineering Technology (or similar) with 5 years of practical work experience.
• Preferred: Bachelor’s Degree in Mechanical Engineering.

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account
• Life Insurance
• 401K with company match
• Paid vacation and holidays
• Education Reimbursement
• Fitness room with showers on-site

• Job Type: Regular
• Job Status: Full Time
• Travel: Occasional to customer sites
• Minimum Degree:A two-year technical degree in Engineering Technology (or similar)
• Pay Type: Salary

Description
The Technical Service Technician will primarily be responsible for answering the phones for Tech Service, calibrating methadone systems and managing Clinics’ needs, completing documentation for shipments, issuing RMA’s for returns, managing rental and loaner systems and their associated databases.

Essential Duties and Responsibilities

• Receive incoming calls for Technical Service, and direct to a technician when needed.
• Issue RMA #’s to customers.
• Maintain and file all documentation in customer files.
• Prepare all shipping forms and documentation for equipment returned to customer(s).
• Maintain and update RMA documentation.
• Prepare quotes for repairs.
• Call customers for payment of repairs when needed.
• Clean, assemble and calibrate Methadone systems.
• Generate and update customer complaint database.
• Learn basic fludic troubleshooting techniques on incoming systems.
• Assemble motor/bases, actuators and pumps.
• Assist in small repairs and cleaning on actuators.
• Assist in circuit board repairs, including board replacement and re-wiring.
• Small pump repairs to motor/bases other than the Methadone modules.
• Test and troubleshoot various motorbases, actuators and pumps.
• Serve as backup to Sales Administrative Assistant when needed.
• Worldwide travel when needed.
• All other duties or tasks as directed by Supervisor.

Education

• Associates degree or higher
• Experience in lieu of degree
• Customer telephone support experience preferred

Knowledge, Skills and Abilities

• Must have computer skills (Macola, Microsoft Excel & Word experience a plus)
• Good organizational skills (knowledge of 5S a plus)
• Ability to multitask on demand
• Must be able to effectively and respectfully communicate

Benefits

• Medical, Dental & Vision Insurance - Minimal wiring period. Full-time employees are elgible for benefits on the 1st of the month following hire date.
• Health Savings Account - includes employer contributions.
• Life Insurance - Basic plan covered by employer with option to increase.
• 401K with company match
• Paid vacation, sick, and personal time
• 9 paid holidays
• Education Reimbursement
• Fitness room with showers on-site

• Job Type: Regular
• Job Status: Full Time
• Travel: Occasional to customer sites
• Pay Type: Annual salary